Skip to main content

gasleser.pulse Troubleshooting

For general issues, see Common Problems.

gasleser.pulse Not Counting After Installation​

If your gasleser.pulse is not counting after installation, the problem is usually related to the physical installation. Here are the most common causes and solutions:

1. Verify Installation​

Make sure the gasleser.pulse is correctly installed:

  • The sensor must be positioned exactly above the metallic impulse disc of the gas meter
  • The alignment must be precise so that every rotation of the disc is detected
  • Check that the device is firmly and securely attached to the meter

A quick check: run a gas appliance and watch the LED. Every registered rotation produces a single blue pulse. If no pulse appears while gas is flowing, the alignment is wrong.

2. Sensor Too Far From the Impulse Disc​

If the distance between sensor and impulse disc is too large, rotations are no longer detected reliably:

  • Solution: Check that the metal plate sits flat against the meter interface
  • Keep the distance between sensor and impulse disc as small as possible
  • Remove any debris between plate and meter

3. Adjust the Mounting Position​

The correct positioning is crucial:

  • Ensure the metal plate is firmly seated and won't slip
  • The sensor must be directly above the metallic impulse disc
  • Adjust the position slightly and retest with the LED check above

Counter Reset After Power Loss​

If the device lost power, the internal counter may have been reset.

  • Re-enter the current gas meter reading in the app, see Meter Parameters
  • Alternatively, use Recalibrate Total & Multiplier in the local web interface

Consumption Values Are Wrong​

  • Values too high or too low by a fixed factor: The pulse value is wrong. Check the label on your gas meter (usually 1 Imp = 0.01 m³) and correct it in the app.
  • Costs implausible: Check the tariff parameters, see Tariff Parameters.
  • Reading drifts over time: Compare with the physical meter and re-enter the reading.

No WiFi Connection​

  • The LED blinks red slowly — check the WiFi credentials in the app
  • Make sure the network is a 2.4 GHz network and reaches the gas meter location
  • Move the router closer or use a repeater if the meter is in a basement
Tip

If the problem persists, contact our support for further assistance.